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At Alíbre Hair Care, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, store and manage it.
ON THIS PAGE
By using our website or providing your personal information to us, you agree to the terms of this Privacy Policy.
We may collect personal information when you place an order, create an account, contact us with an enquiry, subscribe to our mailing list, enter a promotion, communicate with us, or interact with our website.
The personal information we collect may include:
We only collect information that is reasonably necessary for our business operations.
Payments made through our website are processed by secure third-party payment providers. Alíbre Hair Care does not store your full credit card details. Payment providers may collect and process payment information in accordance with their own privacy and security policies.
We may use your personal information to:
If you subscribe to our mailing list, we may send you emails about new products, promotions, offers, haircare tips and business updates. You can unsubscribe at any time using the link in any email or by contacting us directly.
We will not sell your personal information to third parties for marketing purposes.
We may share your personal information with trusted third parties where required to operate our business, including:
To deliver your order, we may provide your name, delivery address, phone number and email address to courier or postal providers. Our parcels are generally sent with authority to leave. If you do not want your parcel sent with authority to leave, please contact us before your order is dispatched at sales@alibrehaircare.com.
Our website may use cookies and similar tracking technologies to improve functionality, analyse traffic and support marketing. Cookies help us remember preferences, improve performance and provide a better browsing experience. You can adjust your browser settings to refuse cookies, though some features may not function properly if cookies are disabled.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure — including secure website systems, password protection, restricted access and secure payment processing. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, incomplete or out of date. To request access or correction, please contact us using the details below.
We keep personal information for as long as reasonably necessary for the purpose it was collected — including to process orders, manage customer service, maintain records, meet legal obligations and resolve disputes. When it is no longer required, we take reasonable steps to securely delete, destroy or de-identify it where appropriate.
Our website may contain links to third-party websites. Alíbre Hair Care is not responsible for the privacy practices, security or content of external websites. We recommend reviewing the privacy policy of any website you visit.
If you have a concern about how your personal information has been handled, please contact us so we can review and respond. We may ask for further information to help us investigate the matter.
We may update this Privacy Policy from time to time. Any changes will be published on our website. Continued use of our website after changes are published means you accept the updated Privacy Policy.
For privacy questions, access requests, corrections or complaints, please contact us at sales@alibrehaircare.com.
WE’RE HERE TO HELP
Our team is happy to help with access requests, corrections or any concern about how your information is handled.