Contact Alíbre

Questions about your order, our products or choosing the right ritual? Send us a message and our team will be happy to assist.

✦  CUSTOMER CARE · PRODUCT GUIDANCE · ORDER SUPPORT

How we can help

EMAIL US

sales@alibrehaircare.com

For product, order and general enquiries.

RESPONSE TIME

1–2 Business Days

We aim to respond as quickly as possible during business hours.

Monday to Friday

ORDER SUPPORT

Have your order number ready

Including your order number helps us assist you faster.

Include photos where relevant

SEND US A MESSAGE

We’d love to hear from you

Complete the form and a member of our customer care team will respond as soon as possible.

Before you submit

For order enquiries, please include your order number. For damaged, leaking or incorrect products, include clear photos when replying to our email.

Returns and refunds

Please review our Returns and Refunds Policy before sending products back. Unauthorised returns may not be accepted.

Shipping

Learn about dispatch, delivery and tracking.

Returns

Read our returns and refunds conditions.

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